Hi, I'm Reggie Griffin
Secure, reliable infrastructure—practical, outcomes‑focused solutions to complex problems.
ContactAbout Me
Multidisciplinary IT professional with over 20 years of experience spanning support, systems engineering and administration, cybersecurity and most recently account management. Adept at cross‑platform troubleshooting and infrastructure engineering, I thrive in complex, mission‑critical environments and continually push to learn new technologies and methodologies.
Served enterprise and government customers in several distinct senior roles:
- Support Engineer
- Technical Account Manager
- Systems Administrator
- Security Analyst
- Security Engineer
- Incident Handling and Response
- Compliance Auditor
Skills & Core Competencies
Systems & Network Engineering
Senior‑level expertise configuring, hardening and troubleshooting Linux (RHEL, Ubuntu, AIX, Solaris, FreeBSD), Windows and VMware vSphere; experience with embedded platforms. Install, configuration, maintenance and support of many hardware and software platforms in data centers: Tape libraries (SpectraLogic, SL8500), Storage (StorNext, IBM 7000 series with GPFS clusters, Oracle Cluster), VMware ESXi clustered servers with management systems, Dell Storage, Juniper and Cisco Networking and Firewalls, VPN devices, Switches, Routers, and various security appliances. RHCSA certified.
Security & Compliance
CISSP and CCSP certified professional with a proven track record developing and adopting standards, managing compliance and delivering results. Worked in federal government for 15 years as a contractor in a direct security role or as an implementation specialist specializing in secure deployments and remediating complex findings: FedRAMP, NIST 800-53, accreditation packages of Moderate FIPS classified systems, developed Continuity of Operations and Disaster Recovery plans, ran testing scenarios, conducted Business Impact Analysis, and coordinated local responses to security events via incident response and more.
Cloud & Automation
AWS (SysOps, Solutions Architect certified): CloudFormation, Terraform, and Ansible; adept at automating deployments and workflows using Python, Bash and PowerShell.
Customer‑Facing & Leadership
Technical Account Manager and Senior Support Engineer interfacing with C‑level executives and leading critical escalations between customers, developers and engineers, and management.
Experience
Spectra Logic Corporation – Senior Support Engineer & Technical Account Manager
Served as the senior escalation point for complex software, hardware and network issues, liaising between customers, support teams and engineering to resolve product defects and integration challenges. Conducted advanced network analysis using Wireshark/tcpdump, built documentation and tooling for internal teams, led "fly and fix" missions at customer sites and managed high‑priority escalations for enterprise clients to ensure SLA adherence.
View detailed description →GST, Inc (NOAA Office) – Sr. Systems Administrator & Infrastructure Engineer
Engineered and deployed secure, multi‑platform virtualization environments using VMware vSphere and Red Hat; led smart card‑based authentication with Microsoft AD/LDAP integration and FIPS compliant full disk encryption and smart card decryption. Developed and deployed Snort IDS/IPS and log‑management systems (rsyslog, ArcSight). Developed Nagios‑based monitoring and custom telemetry pipelines for tape storage and archiving infrastructure.
View detailed description →STG, Inc (NOAA NCDC) – Deputy Information Systems Security Officer
Developed and enforced FISMA‑compliant security plans and incident response procedures. Built and managed a security operations centre (SOC) implementing VPNs, firewalls and centralized logging infrastructure using zero‑trust architectures. Performed vulnerability scanning, penetration testing and risk assessments in accordance with NIST 800‑53 controls and responded to security incidents through triage and reporting to federal authorities.
View detailed description →Education & Certifications
Education
Associate Degree in Science (transfer program for Bachelor's) – AB Tech Community College & UNC Asheville. Note: I returned to school recently and had to stop due to job loss and Hurricane Helene.
Certifications
- Certified Information Systems Security Professional (CISSP)
- Certified Cloud Security Professional (CCSP)
- Red Hat Certified System Administrator (RHCSA – RHEL 9)
- AWS Certified SysOps Administrator
- AWS Solutions Architect Professional
- HashiCorp Terraform Associate
- AWS Specialty: Security
- In progress: Red Hat Certified Engineer (RHCE), AWS DevOps Professional
Technical Proficiencies
- Scripting & Automation: Python, Bash, PowerShell, Ruby, PHP, Ansible, Terraform, Lambda
- OS Platforms: Linux (RHEL, Ubuntu, AWS, Oracle, Others), FreeBSD, Windows, AIX, Solaris
- Virtualization & Cloud: VMware, AWS, Docker, Hyper-V, VirtualBox, Others
- Networking: Firewalls (Juniper, Cisco, Windows, Linux, etc.), IBM/Brocade SAN, Pulse SSLVPN
- OS Hardening: DISA DoD STiG, CIS, PCI DSS, Best Practices, Wazuh, SELinux, AppArmor
- Monitoring & Logging: Nagios, Splunk, rsyslog, ArcSight, Elasticsearch, AWS (CloudWatch, EventBridge, CloudTrail)
- Audit & Compliance: NIST 800-53, ISO 27000, ITIL, Zero‑Trust architecture & principle of least privilege
Articles
-
Wireshark: SMB Throughput Investigation
Used rotating captures and protocol stats to isolate bottlenecks and guide permanent remediation.
-
Netcat: AD Join Port Validation
Validated DNS/Kerberos/LDAP/SMB/MSRPC readiness to de‑risk domain joins and cut escalation time.
-
AWS CloudWatch: Security Event Dashboard Setup
Building a centralized security event dashboard in CloudWatch for real-time infrastructure visibility.
Contact
- contact@regomatic.link
- Asheville, North Carolina, United States